W.J.Daniel & Company Limitedis a trading name of W.J.Daniel & Company Limited, a company registered in England No: 259919
Contents of website
Whilst every effort is made to ensure the accuracy and content of this website, Daniel's are not responsible for any typographical errors, inaccuracies or omissions. The information, prices and images presented on this site are subject to change without prior notice. Not all products are available at all times.
Instore Returns
We will be pleased to refund goods if accompanied by proof or purchase.
Goods without proof of purchase will be subject to Gift Vouchers at the management's discretion. We are unable to apply our returns policy to:
Furniture, Prams, Nursery Furniture, Hats, Underwear, Pierced Earrings, Goods out of Season or liable to contamination and where items are not returned in a saleable condition.
Purchases by cheques will be refunded by cheque after 6 working days.
This policy does not affect your Statutory rights.
On-line Returns
Returning your goods is simple, once you have received your order, you a have cooling-off period for seven working days after the day the goods are received. If an exchange or refund is required, you must inform Daniel's in writing within those seven working days. Then the items should be returned to us, within 14 days of receipt your order, in their original condition and packaging and in a manner that the goods are then in a resaleable condition.
The following items is non-returnable unless faulty:
- For the health and benefit of all customers we regret that except for faulty products we are unable to accept returns of pillows and mattresses.
- Goods made to the customer's specification
Your statutory rights are not affected.
If you decide to exchange a product, please return the original purchase to us, and we will gladly exchange the goods and resend them to yourself.
Faulty Goods
If goods are thought to be faulty, please return them to our returns address, within a reasonable time of purchase.
If the goods are found to be faulty, a refund or exchange will be given according to the customers requirements.
Cancellation
Any customer has the right to cancel a product. If that product has already been dispatched, please see on-line returns.
***We Cannot Accept Responsibility For Goods Lost While In Transit To Us***