Privacy & Security

Daniel Privacy Policy relates to data about you, your devices, and your interaction with our website danielstores.co.uk

"Personal Data" is information that can be used to identify you. This includes things such as your full name, email address, phone number, precise location, device IDs, certain cookie and network IP addresses.

Daniel collects, uses, discloses and processes Personal Data as outlined in this Privacy Policy, including to operate and improve our customer Services and our business; for advertising and marketing.

We collect Personal Data when you use or interact with Daniel Stores, including when you register with us, browse our products online, make purchases from us and including the processing of payment details. This Personal Data may include the following:

1. Geo-location data
2. Operating system and browser type
3. Domain name requested
4. Browser language
5. Access times
6. Application version, platform and settings
7. URL of the website you visited before browsing our website
8. The time you spent on each page visited
9. URLs of the pages you visited on our websites
10. IP address used to connect your computer or mobile device to the internet
11. Other information about your use of and actions on our websites
12. Email Address, name and postal/billing address for a purchase made on Danielstores.co.uk

• When you communicate with us/sign up for promotional material/email newsletter subscriptions, we collect email addresses. We may use your Personal Data and other information to communicate with you about the Daniel products that you may have purchased or used; provide you with promotional messages and personalized advertising; to notify you of other products and online/in-store promotions; to notify you of our services we think may be of interest to you; and for other marketing purposes.

We may disclose your Personal Data for the purposes as described in the prior section of this Privacy Policy in the following ways:

• To provide a high level of customer service (including assisting with any of your product enquiries, event bookings or customer complaints)
• To notify you of any security and data breach alerts, and technical notices (including services, messages or updates to our website/our terms and conditions)
• To communicate with you about our offers, promotions, upcoming events, reviews and other news for those of our selected partners – this may be via email. you can change your marketing preferences by unsubscribing or by contacting us on 01753 801000
• To meet our legal obligations and for establishing, exercising or defending our legal rights;
• To enable us to carry out targeted online re-marketing for products and services more likely to be relevant to you.

We may share your personal data with the following categories of third parties:

• Payment services providers to collect and verify purchases. We do not store any credit card details on our website or with our payment providers
• Ombudsman, regulators, public authorities and security organisations, such as the police, HM Revenue & Customs and the Information Commissioner’s Office, to the extent required by law, regulation, court order or if necessary to establish, exercise or defend our legal rights, including if we suspect fraud or attempted fraud
• Current, past and prospective employers
• Staff including volunteers, agents and temporary and casual workers

Your personal data will generally be stored for up to 5 years.

We may, however, keep your personal data for longer than 5 years if:

• We need it to fulfil our contractual obligations to you
• The law requires us to maintain it for a longer period
• You have not withdrawn your consent

You have the following rights:

• To request a copy of your personal data
• To amend, erase, or restrict the processing of, the personal data we have collected about you
• To object to the processing of the personal data we have collected about you, including in respect of any data processed for direct marketing purposes

Our website may contain links to third-party apps or tools that we are not affiliated with, controlled or managed by us including Facebook, Instagram and Twitter®. These services and links may also include social networking features such as the Facebook® “Like” button and widgets, “Share” buttons If you choose to connect using a social networking or similar service. We may receive and store authentication information from that service to enable you to log in and other information that you may choose to share when you connect with these services.

These services may collect information, such as the web pages you visited and IP addresses, and may set cookies to enable features to function properly. We are not responsible for the security or privacy of any information collected by these third parties. Please review your social media privacy settings to prevent any data leaks.

Please click here if you wish to unsubscribe from our email newsletter

Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.

• Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.
• Sage Pay uses a range of secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.
• Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.
• Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.
• In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected.